AMD Adrenalin not installing on Windows 11 (2024)

AMD Software Adrenalin Edition is a software developed by AMD, an American multinational corporation and semiconductor company. Users with AMD graphics can install this software on their computers. If AMD Adrenalin is not installing on your Windows 11/10 computer, the solutions provided in this article will help you.

Use the following suggestions if AMD Adrenalin is not installing on your Windows 11 computer.

1. Delete the CN folder
2. Disable your antivirus
3. Pause Windows Update
4. Update your chipset driver
5. Use AMD Cleanup Utility or Display Driver Uninstaller

Below, we have explained all these fixes in detail.

1] Delete the CN folder

If AMD software is already installed on your system and you are updating it by installing its latest version, you can try this fix. Delete the CN folder and try again. First, open the Task Manager and terminate all the running instances of AMD software. You will find all the running instances of AMD software in the Processes tab of the Task Manager.

Now, delete the CN folder. The following steps will help you with that:

1. Open the Run command box.
2. Type %userprofile% and click OK. This will open your user profile folder on your computer.
3. Now, enable the hidden files and folders. If you are a Windows 11 user, select View > Show > Hidden items. After this, the hidden AppData folder will become visible.
4. Open the AppData folder, then open the Local folder.
5. Now, open the AMD folder. You will find the CN folder there. Delete it. It will be better if you move the CN folder to another location instead of deleting it.

Now, you should be able to install the AMD software. The deleted CN folder will be created automatically when you open or install the AMD software

2] Disable your antivirus

Your antivirus might be conflicting with the installer file and causing the installation process to fail. We suggest you disable your antivirus and try again. See if you can install AMD Software Adrenalin Edition this time.

3] Pause Windows Update

Sometimes, Windows Update running in the background causes problems. Check this and pause Windows Update. To do this, open the Windows Update page in Windows 11/10 Settings and click on the Pause Updates button. You can resume updates after installing the AMD Software.

If this does not work, open the Services Manager and follow the steps provided below:

1. Scroll down and locate the Windows Update service.
2. Once you find it, right-click on it and select Properties.
3. Under the General tab, select Disabled in its Startup type.
4. Click Apply and then click OK.

Revert the changes after installing AMD Software. Reverting the changes for the Windows Update service is mandatory because Windows Updates will not install if this service is disabled.

4] Update your chipset driver

You can try updating your chipset driver and see if it helps. The chipset drivers are available on the official website of the computer manufacturers. Visit the official website of your computer manufacturer and download the latest version of your chipset driver. Install it. Now, see if the problem is fixed.

5] Use AMD Cleanup Utility or Display Driver Uninstaller

This problem also occurs when the installation gets corrupted. This can be the case with you. You can use AMD Cleanup Utility to remove the previously installed AMD graphics and audio drivers on your system. This software will run in Safe Mode and prepare your system for new graphics driver installation. After removing the previously installed graphics with AMD Cleanup Utility, you can install the AMD software. The AMD Software should be installed this time.

The Display Driver Uninstaller also does the same. It is a third-party tool used to remove the graphics card driver from a computer system completely. If you want to use a third-party tool, you can use DDU to remove your GPU driver. After removing your graphics card driver from your system, you can try installing the AMD Adrenalin Software.

That’s it. I hope this helps.

Does Windows 11 support AMD Adrenalin?

Yes, Windows 11 supports AMD Adrenalin software. If you want to install it on your system, your system should have AMD graphics. Computers with AMD graphics come with pre-installed AMD Adrenalin software. However, if your system does not have this software, you can download its latest version from the official website and install it.

Is Windows 11 good for gaming?

Yes, Windows 11 is good for gaming. However, this does not mean that you can run all games on your Windows 11 computer. Windows 11 is an operating system. To play video games on your system, it should have compatible hardware. You can read the hardware requirements on the official website of the video game developer.

Read next: Windows Update may have automatically replaced your AMD graphics driver.